23,713

Source: PDF pp. 464-465 · raw: 464 · 465

Breadcrumb: 3 city ops › City-Ops-DPs_0 › Package Details › 23,713

23,713 - City Ops - BTS and P&D 5% Reduction Service Area City Operations DCA Sara Morrissey Bureau Name Bureau of Technology Services Director Sara Morrissey Funding Type Name Reduction Status: Recommended Package Desc Expense Recommended Total This decision package cuts $2.619 million dollars in BTS and P&D funds. It reduces the FTE count Personnel ($108,509) by 2 positions. This concept achieves the goal of reducing citywide financial burden. It includes three ($108,509) components: generating citywide savings, efficiencies, and Service reductions. Revenue Recommended Total Generating Citywide Savings –Cost savings directly to bureaus by more actively managing licenses (e.g., Microsoft 365, Verizon, etc.), better approaches to procurement, and reducing areas of Interagency Revenue ($108,509) duplicative services. The current estimate achieved here is $1.36 million. This is achieved by negotiating the plans with our cellular services carrier (Verizon), reducing the cost of some plans by ($108,509) $20/month/device. Additionally, BTS is looking to engage in a partnership with Wireless Watchdog which would help evaluate usage of mobile devices and help optimize the plans based on usage or Expense Recommended Total lack thereof. External Materials and Services ($1,854,969) Internal Materials and Services ($150,000) Efficiencies –Savings directly to BTS by making cost-effective changes in how we contract and manage licenses; moving away from less efficient or duplicative technologies; and reducing the Personnel ($506,109) amount of support for BTS services to bureau partners. The current estimate achieved here is ($2,511,078) $968K. Revenue Recommended Total -BTS review of licenses and usage – removes duplicate or unused licenses in BTS Interagency Revenue ($2,511,078) -Cut one unfilled P&D position – Position has been held vacant pending post pandemic recovery of P&D services ($2,511,078) -Reduce BTS IA with Business Operations – aligns IA to services received from the Business Operations Division in the Budget & Finance Service Area -RMS Informix License Elimination – license no longer needed with move to cloud services -VMWare Technical Account Management reduction – negotiated lower need/cost Service reduction -Reductions with larger-scale technology service impacts to City bureaus. Current estimate achieved here is $292K. -Cut a billable Project Management position -Renegotiate contract rate to reflect a subset of capabilities no longer used. Service Impacts

BTS provides enterprise-wide services to all City bureaus, offices, and programs. Reductions may lead to costs moving from BTS directly to the bureaus, as BTS responds to the City’s technology demands. Equity Impacts Generating Citywide savings and creating bureau efficiencies are beneficial aspects of this decision package and proves the bureau’s commitment to fiscal responsibility. Meanwhile, service reductions will produce adverse effects. Technology has evolved from a luxury to a utility – and bureaus who have smaller Citywide footprints may experience a complete lapse in services due to service reductions. When BTS takes a reduction, the impact of said reduction is distributed unevenly across City bureaus due to our unique financial structure. The reduction comes with the potential to further promote inefficiencies and redundancies – as service reductions will place the ownness on individual bureaus to fulfill their technology gaps. This action comes with adverse impacts to community members who rely on streamlined and consistent technology systems to conduct business with the City.

Parent: Package Details · PDF: pp. 464-465