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23,589

Source: PDF pp. 451-452 · raw: 451 · 452

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23,589 - Integrated Security - Restore cut position as Operations Manager Service Area City Operations DCA Sara Morrissey Bureau Name Office of City Operations Director Sara Morrissey Funding Type Name Non-GF Addition Status: Recommended Package Desc Expense Recommended Total To align with the mandated 5% budget reduction, the Integrated Security Division will implement a External Materials and Services ($130,116) cost-saving measure by eliminating one Analyst 2 position. This decision is anticipated to generate Personnel $196,658 approximately $66,542 in IA cost savings for bureaus. Since the programs 5% cut target is less than the cost of the position the difference will be placed in External Materials and Serivces for temporary $66,542 services contracts as needed. This request is for the approval and implementation of a position for an Operations Manager within the City of Portland's Integrated Security Department. Revenue Recommended Total This request seeks to: Interagency Revenue $66,542 $66,542 Address identified inefficiencies in current security operations. Improve the efficiency and effectiveness of daily security operations. Enhance coordination and communication within the security department and with other city agencies. Optimize the utilization of security resources. Strengthen the city's overall security posture through proactive risk management and improved incident response. The addition of an Operations Manager is expected to significantly improve the city's ability to protect its assets and employees. This package assumes the 5% cut the Security program submitted to cut an Analyst 2 position is taken. Service Impacts

An Operations Manager is crucial for the efficient and effective functioning of a security department within the City of Portland. This role goes beyond simply monitoring systems; it encompasses a wide range of responsibilities that directly impact the department's daily operations: Overseeing Daily Operations: The Operations Manager is responsible for the day-to-day management of all security personnel, including guards, dispatchers, and investigators. This includes scheduling, training, performance reviews, and disciplinary actions. Incident Response Management: The Manager plays a critical role in the response to security incidents, such as thefts, vandalism, and trespassing. This includes coordinating with law enforcement, conducting investigations, and implementing corrective measures to prevent future incidents. Risk Assessment and Mitigation: The Manager conducts regular risk assessments of city facilities and identifies potential vulnerabilities. This includes developing and implementing security protocols, conducting security audits, and ensuring compliance with relevant safety regulations. Budget Management: The Manager is responsible for managing the security department's budget, including procurement of equipment, maintenance costs, and personnel expenses. This involves identifying cost-effective solutions and ensuring the department operates within its allocated budget. Communication and Coordination: The Manager serves as the primary point of contact for all security-related matters within the city. This includes coordinating with other city departments, communicating with stakeholders, and maintaining effective communication channels with security personnel. Continuous Improvement: The Manager is constantly striving to improve the efficiency and effectiveness of security operations within the city. This includes identifying areas for improvement, implementing best practices, and staying abreast of the latest security technologies and trends. By effectively overseeing these critical areas, the Operations Manager ensures that the City of Portland's Integrated Security Department operates smoothly and efficiently, providing a safe and secure environment for visitors and city employees. Equity Impacts This initiative must prioritize equitable outcomes for all members of the public and City employees. From a customer perspective, security services must be accessible and inclusive to all, regardless of race, ethnicity, gender, disability status, socioeconomic status, or language. Security personnel should receive training on cultural competency, de-escalation techniques, and equitable service delivery. Language interpretation services should be provided as needed. Data analysis should be used to identify any disproportionate impacts of security measures on specific communities, and steps should be taken to address any inequities. Key performance metrics tied to equitable outcomes include crime rates, employee satisfaction, employee & citizen complaints, use of force, and the diversity of the security workforce. By implementing these measures and continuously monitoring their effectiveness, the City of Portland can ensure that the addition of an Operations Manager contributes to a more equitable and just security system for all residents.


Parent: Package Details · PDF: pp. 451-452